Privacy Policy
GETTA values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use GETTA.
Information We Collect
Personal Information
We may collect:
We may collect:
- Full name
- Email address
- Phone number
- Profile photo
- Business information
- Driver’s license details
- Vehicle information
- Payment information
- Identity verification information
Location Information
To provide ride services, GETTA may collect:
To provide ride services, GETTA may collect:
- Real-time GPS location
- Pickup locations
- Drop-off locations
- Route information
Location data may be collected while the app is active and during rides.
Device Information
We may collect:
Device Information
We may collect:
- Device type
- Operating system
- IP address
- App version
- Device identifiers
Communication Data
We may collect information related to:
We may collect information related to:
- In-app messages
- Support communications
- Ride-related communications
How We Use Information
We use information to:
- Create and manage accounts
- Process ride bookings
- Verify identities
- Provide customer support
- Improve platform performance
- Detect fraud
- Ensure safety
- Process payments
- Send notifications
Driver and Business Verification
To maintain platform safety, GETTA may collect and verify:
- Government-issued identification
- Driver’s license information
- Business licenses
- Tax identification information
- Selfie verification data
Verification data may be processed through trusted third-party verification providers.
Payment Information
Payments are processed through secure third-party payment providers.
GETTA does not store full payment card details on its own servers.
GETTA does not store full payment card details on its own servers.
Location Data
Location data is used to:
- Match riders and drivers
- Calculate fares
- Enable navigation
- Improve service quality
- Enhance safety
Users may disable location permissions, although certain services may become unavailable.
Sharing Of Information
We may share information with:
Drivers
To facilitate rides.
Customers
To facilitate rides.
SMB Transportation Providers
To manage transportation services.
Service Providers
For hosting, analytics, payment processing, customer support, and security.
Legal Authorities
Where required by law or to protect safety and legal rights.
Drivers
To facilitate rides.
Customers
To facilitate rides.
SMB Transportation Providers
To manage transportation services.
Service Providers
For hosting, analytics, payment processing, customer support, and security.
Legal Authorities
Where required by law or to protect safety and legal rights.
Data Retention
We retain personal information for as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Data may be retained longer when required by law.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no system can guarantee complete security.
However, no system can guarantee complete security.
Children's Privacy
GETTA is not intended for individuals under the age of 18.
We do not knowingly collect information from minors.
We do not knowingly collect information from minors.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access personal data
- Correct inaccurate information
- Delete personal data
- Restrict processing
- Object to processing
- Request data portability
Requests may be submitted through support channels.
Cookies And Analytics
Our website may use:
- Cookies
- Analytics tools
- Performance monitoring technologies
These tools help improve user experience and service performance.
Third Party Services
GETTA may integrate with third-party providers, including:
- Google Maps
- Apple Maps
- Firebase
- Payment gateways
- Analytics platforms
Their use of information is governed by their own privacy policies.
Advertising
GETTA may display personalized or non-personalized advertisements.
Advertising partners may use cookies or similar technologies in accordance with applicable laws.
Advertising partners may use cookies or similar technologies in accordance with applicable laws.
International Data Transfers
Your information may be processed and stored in countries other than your own.
Appropriate safeguards will be implemented where required by law.
Appropriate safeguards will be implemented where required by law.
Changes To This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on the Platform with a revised effective date.
Updated versions will be posted on the Platform with a revised effective date.
Contact Us
GETTA Support
Website: https://geta.cab
Email: support@geta.cab